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Transactions

Overview

Transactions are the core records in Track 2 Pay. They represent individual billing line items for which you collect payments and pay out to providers. Each transaction tracks the service provided, the provider responsible, and the payments received.

Transaction Structure

Each transaction contains:

FieldDescription
DescriptionA description of the service or transaction
TypeThe transaction type (e.g., "Appointment", "Missed Appointment")
Transacted AtThe date and time when the service occurred
ProviderThe provider associated with this transaction
PaymentsOne or more payment records
Batch StatusWhether the transaction has been included in a payout batch

Transaction Payments

Each transaction can have multiple payment records. Payments represent money received for the transaction from different sources.

Payment Fields:

FieldDescription
DescriptionSource or type of payment (e.g., "Insurance", "Patient")
AmountThe payment amount received
Payout AmountThe calculated payout amount (set when batched)

Viewing Transactions

Navigate to the Transactions page to view all transactions in your account.

You can filter transactions by:

  • Date Range: Show transactions within specific dates
  • Provider: Filter by a specific provider
  • Payment Status: Filter by batched/unbatched status
  • Search: Search across transaction descriptions

Transaction Details

Click on a transaction to view its full details, including:

  • All payment records
  • Payout calculations (if batched)
  • The payout batch it belongs to
  • Custom metadata from the import

Adding and Updating Transactions

Transactions can only be added and updated through Transaction Imports. You cannot manually create or edit transactions in the interface.

Transaction Metadata

Transactions can store custom metadata from your imports. This data is preserved and can be:

  • Viewed in transaction details
  • Used in reports for analysis
  • Included in exported data

Common metadata fields include:

  • Service codes
  • Location information
  • Appointment types
  • Redacted Patient identifiers
  • Any custom fields from your source system