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Transactions
Overview
Transactions are the core records in Track 2 Pay. They represent individual billing line items for which you collect payments and pay out to providers. Each transaction tracks the service provided, the provider responsible, and the payments received.
Transaction Structure
Each transaction contains:
| Field | Description |
|---|---|
| Description | A description of the service or transaction |
| Type | The transaction type (e.g., "Appointment", "Missed Appointment") |
| Transacted At | The date and time when the service occurred |
| Provider | The provider associated with this transaction |
| Payments | One or more payment records |
| Batch Status | Whether the transaction has been included in a payout batch |
Transaction Payments
Each transaction can have multiple payment records. Payments represent money received for the transaction from different sources.
Payment Fields:
| Field | Description |
|---|---|
| Description | Source or type of payment (e.g., "Insurance", "Patient") |
| Amount | The payment amount received |
| Payout Amount | The calculated payout amount (set when batched) |
Viewing Transactions
Navigate to the Transactions page to view all transactions in your account.
Filtering and Search
You can filter transactions by:
- Date Range: Show transactions within specific dates
- Provider: Filter by a specific provider
- Payment Status: Filter by batched/unbatched status
- Search: Search across transaction descriptions
Transaction Details
Click on a transaction to view its full details, including:
- All payment records
- Payout calculations (if batched)
- The payout batch it belongs to
- Custom metadata from the import
Adding and Updating Transactions
Transactions can only be added and updated through Transaction Imports. You cannot manually create or edit transactions in the interface.
Transaction Metadata
Transactions can store custom metadata from your imports. This data is preserved and can be:
- Viewed in transaction details
- Used in reports for analysis
- Included in exported data
Common metadata fields include:
- Service codes
- Location information
- Appointment types
- Redacted Patient identifiers
- Any custom fields from your source system
Related Topics
- Transaction Imports - How to import transaction data
- Payout Batches - Processing transactions for payout
- Payout Conditions - Rules for calculating payouts
- Providers - Managing provider records