Track 2 Pay help centre
Everything you need to import your billing data, set your pay rules once, and pay every clinician the right amount — explained in plain language, no spreadsheets required.
Getting started
If you are new here, work through these four pages in order. Together they cover the whole cycle: getting your billing data in, telling Track 2 Pay how each clinician is paid, and closing out a pay period. You do not need any accounting or technical background to follow along.
Run your first payout
Import a billing file, set one pay rule, and pay a period — start to finish in about fifteen minutes.
Import your billing data
Upload a TherapyNotes export, or map your own spreadsheet if you bill somewhere else.
Set your pay rules
Tell Track 2 Pay who gets what percentage, once. It does the arithmetic every period after that.
Pay a period
Create a payout, review the per-clinician totals, then finalise and publish.
Also worth reading
Once payouts are running, these are the pages practice managers come back to.
What the words mean
Transaction, payment, payout, condition, batch — the vocabulary, defined once, in one place.
Never pay twice
How Track 2 Pay finds re-imported duplicates and stragglers before they reach a payout.
Your team's access
Owners, editors and clinicians see different things. Here is exactly who can do what.
Common questions
Answers to the things practice managers ask most, plus how to reach a human.